Personalised Party Supplies for Every Celebration
Delivery and Turnaround Policy
Store Policies
Because our party supplies are personalised and custom-made just for you,
each item requires processing and design time before it is dispatched.
All products are shipped by Royal Mail (postage upgrades are available at checkout)
Personalised Invitations
Dispatched within 7 working days of receiving your personalisation details.
Tracked 48 (Aims for 2–3 business days delivery)
Cake & Cupcake Toppers
Dispatched within 5 working days.
Shipped 2nd Class.
Sweet Cone Stickers & Badges
Dispatched the next working day.
Shipped 2nd Class.
Edible Toppers & Banners
Dispatched within 3 working days.
Shipped 2nd Class.
Large Orders & Other Products
For all other product lines, or if you are placing a large order
turnaround times are calculated based on quantities.
Please click our Contact / Email Button to check current lead times
before placing your order so we can guarantee your items arrive well ahead of your big event!
Returns & Cancellations
Because your party supplies are uniquely crafted with your special names, ages, and dates, we are unable to accept returns, refunds, or exchanges if you change your mind or if your party plans change.
Please Double-Check Those Spellings! We print your items using the exact details you type in. Please take a close look at all names, dates, and spellings before checking out. We want your decorations to be perfect, so catching a little typo now avoids any disappointment on the big day!
Our Promise to You (If We Make a Mistake)
We will happily replace your items or issue a full refund if a mistake has been made on our part (like a printing slip-up that doesn't match the details you sent us, or if an item arrives damaged).
How to let us know: In the rare event that something isn’t quite right, please click our Contact Button to send us a quick message within 48 hours of your delivery. Include a photo of the issue and your order details, and we’ll get it sorted for you in a flash!
Need to Change Something?
If you spot a typo or need to change a detail just after you've ordered, please click the contact button to send us an email. As long as we haven't started cutting or printing your items yet, we are more than happy to update the details for you for free!
A Quick Note on Colours
Because every smartphone screen, iPad, and computer monitor displays colours slightly differently, the physical colours of your printed invites, banners, or toppers may vary just a tiny bit from what you see on your digital screen.
We use top-quality printing machines to ensure your designs look vibrant, bright, and absolutely beautiful for the big day!
Your Privacy Matters
What We Collect & Why
Your Name & Email Address: So we can send you a receipt, card invoice, and shipping notifications.
Your Shipping Address: So Royal Mail knows exactly where to deliver your parcel.
Your Personalisation Text: So we can put the correct names, ages, and dates on your orders.
Safe & Secure Payments
Your card details are 100% safe. We never see or store your credit or debit card details.
No Spam, No Sharing
We will never sell, rent, or share your personal details with anyone else. Your data is strictly used to process your order, and that's it!